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CMX Analytics: An Inside Scoop on CiscoLive! Milan #CLEUR

Today is the final day of a very busy and successful Cisco Live Milan 2014. Read my initial observations from the event earlier this week . As the event draws to a close, lets look at some of the...

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Indoor WiFi Location and Beacons: Better Together

In just two years, indoor location technology has taken off and attracted a lot of buzz across industries, from retailers to healthcare. But it’s no longer a conversation about just Wi-Fi – the...

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Apple iOS 8 and MAC Randomization: What It means for Cisco’s Connected Mobile...

As you may have read, Apple’s iOS 8 will come with some changes to the way MAC addresses are exposed in Wi-Fi probe requests. Apple’s intent was to provide an additional layer of privacy for consumers...

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The Key to Success in Tracking Mobile Devices: Symbiosis, Not Espionage

As a shopper enters a store, the retailer uses Wi-Fi to track her movements, interests, and shopping habits, providing a treasure trove of insight valuable to merchandising and product development...

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Indoor Wi-Fi Location and Beacons: Better Together Part 2

Location-based services have been getting a lot of attention lately and people are increasingly curious about how Wi-Fi and beacons play together in the hot space that is indoor location technology. In...

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The Summer Blockbuster You’ve Been Waiting For: Cisco Wireless Release 8.0

Cisco Wireless Release 8.0 is now available: Product Bulletin   The Cisco VNI Global Mobile Data Traffic Forecast, 2013 – 2018 revealed some stunning trends with growth projections that are sure to...

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Five Reasons to Upgrade Cisco’s CMX to MSE 8.0 Today

The highly anticipated Wireless Release 8.0 came out last week, and among the feature updates is a key set of enhancements and new modules for Cisco’s CMX solution that come with MSE 8.0.  These...

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Norway Looking to Lead in Customer Experience & Engagement

Norway’s longest running IT conference , IT-tinget concluded yesterday in the beautiful town of Tonsberg about an hour south of Oslo. The event has been running for 31 years now and is organized and...

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Are You Ready to Test Drive Location Services?

If you’ve been curious about location services, but always assumed it was complicated to deploy, too technical for non-IT folks, too expensive, or all of the above, hear me out. Perhaps you run a...

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Competing to win in the high stakes world of Cisco branded merchandise

Finding the right fitting room As shoppers, we expect a store associate to be a bridge of knowledge, connecting our nebulous desires with their artfully arranged inventory and getting us into a fitting...

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